Community Guidelines

Creating a safe, respectful, and supportive community for all

Our Commitment

Lilac Venus is built on the foundation of community support and collective safety. Our guidelines ensure that every member of our community—whether seeking help or providing it—feels safe, respected, and valued.

By using Lilac Venus, you agree to uphold these guidelines and contribute to a positive, life-saving community. These guidelines apply to all interactions within the platform, including emergency responses, messaging, and community forums.

Respect and Kindness

Treat all community members with respect, empathy, and kindness

Do's

  • •Be respectful in all communications
  • •Show empathy to those seeking help
  • •Support fellow community members
  • •Use inclusive and welcoming language

Don'ts

  • •Engage in harassment or bullying
  • •Use discriminatory language
  • •Shame or judge others
  • •Spread negativity or hate speech

Safety First

Prioritize safety in all interactions and responses

Do's

  • •Verify your identity as a responder
  • •Follow proper emergency protocols
  • •Maintain professional boundaries
  • •Report suspicious activity immediately

Don'ts

  • •Share personal information publicly
  • •Respond to emergencies if not verified
  • •Misuse the SOS alert system
  • •Ignore safety concerns

Community Responsibility

We all play a role in keeping our community safe and supportive

Do's

  • •Report inappropriate behavior
  • •Provide constructive feedback
  • •Participate in community improvement
  • •Help new users understand the platform

Don'ts

  • •Ignore violations of guidelines
  • •Engage with trolls or abusers
  • •Spread misinformation
  • •Exploit the community for personal gain

Ethical Use

Use Lilac Venus responsibly and ethically

Do's

  • •Use features for their intended purpose
  • •Be honest in your profile information
  • •Honor commitments as a responder
  • •Respect privacy and confidentiality

Don'ts

  • •Create fake profiles or accounts
  • •Abuse the emergency alert system
  • •Share confidential information
  • •Use the platform for illegal activities

Enforcement and Consequences

Violations of our community guidelines will result in appropriate action

Minor Violation

Examples:

  • • First-time minor infractions
  • • Unintentional guideline breaches

Warning and education on proper use

Moderate Violation

Examples:

  • • Repeated minor violations
  • • Disrespectful behavior
  • • Misuse of features

Temporary suspension (7-30 days)

Severe Violation

Examples:

  • • Harassment or bullying
  • • Fraudulent activity
  • • Safety threats

Permanent ban from platform

Reporting Violations

If you witness behavior that violates these guidelines, please report it immediately. All reports are reviewed by our trust and safety team and are kept confidential.

Report an IssueLearn More

Together, We Save Lives

By following these guidelines, you're helping create a safer community for everyone. Thank you for being part of the Lilac Venus community.

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