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Frequently Asked Questions

Find answers to common questions about Lilac Venus

Lilac Venus is a personal safety app with a verified SOS responder network designed to protect women, children, and LGBTQIA+ individuals across South Africa. When you trigger an SOS, trained responders are immediately notified and dispatched to your location.
Simply press the SOS button in the app. Your location and situation details are instantly sent to nearby verified responders and your Safety Circle. Responders coordinate in real-time to provide immediate assistance while keeping your loved ones informed.
Our responders are pre-vetted professionals who have undergone background checks, training, and certification. They include security professionals, medical personnel, and community safety volunteers who are committed to helping those in need.
We offer multiple pricing tiers to suit different needs. Visit our Pricing page for detailed information. Early waitlist members will receive exclusive discounts when we launch.
Yes. We take your privacy seriously and comply with POPIA (Protection of Personal Information Act). Your data is encrypted, and we only share your location and information with responders when you trigger an SOS. Read our Privacy Policy for full details.
We're currently in development and will be launching soon on both iOS and Android. Join our waitlist to be notified when we launch and receive early access benefits.
Yes! We're always looking for qualified individuals to join our responder network. Visit our 'Become a Responder' page to learn about requirements and apply.
We're launching in major South African cities and expanding coverage rapidly. Join the waitlist to be notified when we're available in your area.

Still have questions?

Contact us at support@lilacvenus.co.za